Should you have any queries, please browse through this page or feel free to contact us.
We will gladly answer any questions you have regarding our products and services.
All emails are kept confidential and will be answered within 24 hours on any business day.
Question: Where are you located and do you have a shop that I can visit?
The shop is open everyday from 9AM - 7PM.
Question: Can you send me a catalog so that I can order offline?
|Placing An Order|
Question: How do I know which size to choose from the clothing section?
Question: How much do you charge for shipping?
Question: How do I remove an item in my shopping cart?
Question: Oops, I made a mistake in my order, how do I fix it?
Question: How long does it take for me to receive my order?
Question: How do I pay for my order?
Question: I do not have a credit card, or wish to use my card online, can I still shop?
Question: What currency do you use for those products on your website?
Question: Do you charge any sales tax on my purchases?
Question: I am required to pay tax or duty fee to the shipping company or customs office. Can you reimburse me?
|Returns & Exchanges|
Question: Can I return or exchange the goods that I have received?
If you have any questions or concerns about your order, please feel free to write to us.